If you are part of the Punjab Dhee Rani Collective Marriages Program and face any issue, now you can easily get help through the Punjab Dhee Rani Program Helpline 1312 or by using the official Complaint Portal. The Punjab government has made the whole process simple, transparent, and user-friendly, so applicants and beneficiaries don’t feel helpless or ignored.
This step is especially useful for poor families and deserving girls who rely on this program to start a new chapter of life. Let’s explore how you can use the helpline, the online complaint system, and why this initiative is so important.
Read More: Check Status of Your Punjab Dhee Rani Program
Table of Contents
Punjab Dhee Rani Program Helpline 1312
The helpline number 1312 has been launched for people who want to:
- Ask questions about the registration process.
- Report issues regarding the program.
- Get updates about their application.
- File complaints directly with Punjab authorities.
Along with the helpline, candidates can also use the official Punjab Dhee Rani Complaint Portal for submitting issues online.
Complaint Portal for CM Punjab Dhee Rani Collective Marriages Program
The complaint portal is now live at cmp.punjab.gov.pk/lodge-complain. If you are facing any problem in the scheme, you can register a complaint online, and the CM Punjab office will review it.
| Step | Action Required |
| 1 | Enter your full name |
| 2 | Provide your CNIC number |
| 3 | Select your district from the dropdown menu |
| 4 | Enter your contact number |
| 5 | Choose the complaint type |
| 6 | Select the category and sub-category |
| 7 | Describe your complaint in detail |
| 8 | Click the “Submit” button |
Once submitted, you will receive a confirmation message along with a complaint reference number. This number can later be used to track the status of your case.
Read More: Punjab Dhee Rani Program Online Apply
Importance of Punjab Dhee Rani Complaint Portal
The complaint system is more than just a formality. It has been designed to make the whole process transparent and accountable. Some key benefits include:
- Accessibility: Anyone can lodge a complaint without visiting offices physically.
- Transparency: Every complaint is recorded and tracked digitally, which reduces the chance of it being ignored.
- Efficiency: The system speeds up complaint resolution by cutting paperwork.
- Accountability: Relevant departments are forced to respond and take action.
- Data Management: Complaints are stored in one place, helping the government identify common problems.
- Empowerment: Citizens feel empowered to raise their voices safely and easily.
In short, the portal makes the Punjab Dhee Rani Program more reliable and people-friendly.
Punjab Dhee Rani Program
| Feature | Details |
| Program Name | Punjab Dhee Rani Collective Marriages Program |
| Helpline Number | 1312 |
| Complaint Portal | cmp.punjab.gov.pk/lodge-complain |
| Who Can Use a Portal? | Registered applicants & beneficiaries |
| Complaint Status Tracking | Available with reference number |
| Fee for Complaints | Free of cost |
Why This Matters for Poor Families
The Dhee Rani Program supports poor and deserving girls by arranging collective marriages with dignity and providing them basic support to start married life. In a society where financial stress often delays marriages, this program brings relief to hundreds of families.
By adding a complaint portal and helpline, the government has ensured that no one feels neglected or left behind. Families now have a direct connection with the administration to resolve issues like:
- Delays in registration.
- Problems during the event.
- Lack of communication.
- Mismanagement at the district level.
Read More: Documents Required for Punjab Dhee Rani Program Phase 2
Final Thoughts
The Punjab Dhee Rani Program Helpline (1312) and the online complaint portal are excellent steps to make the scheme more transparent and trustworthy. Poor families now have a proper channel to raise their voices and get quick solutions.
This initiative is not just about collective marriages; it is about respect, dignity, and empowerment for those who need it the most. By giving people direct access to CM Punjab’s office, the government has shown seriousness in ensuring that the Dhee Rani Program becomes successful and free of corruption.
FAQs
1. What is the Punjab Dhee Rani Collective Marriages Program?
This program helps poor and deserving couples by arranging mass weddings and providing them with essential support.
2. How do I file a complaint?
Visit cmp.punjab.gov.pk/lodge-complain, fill in your details (name, CNIC, district, contact, complaint type, category, and description), and click submit.
3. Is the Dhee Rani Program complaint process free?
Yes, it is 100% free.
4. How will I know if my complaint is registered?
You will receive a confirmation SMS or email with a complaint reference number.